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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²

Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
Hisense 65A6Q TV 165.1 cm (65 inch) 4K Ultra HD Smart TV Wi-Fi Black 330 cd/m²
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R15,776
Hisense 65A6Q, 165.1 cm (65"), 3840 x 2160 pixels, LED, Smart TV, Wi-Fi, Black Hisense 65A6Q. Display diagonal: 165.1 cm (65"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LED, Screen shape: Flat, LED backlighting type: Direct-LED. Smart TV. Display brightness:... Read More
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Stock Out Of Stock Code 109839 Brand HISENSE Model 65A6Q Warranty 2 Years

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Estimated delivery Thursday, October 15
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Hisense 65A6Q, 165.1 cm (65"), 3840 x 2160 pixels, LED, Smart TV, Wi-Fi, Black

Hisense 65A6Q. Display diagonal: 165.1 cm (65"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LED, Screen shape: Flat, LED backlighting type: Direct-LED. Smart TV. Display brightness: 330 cd/m², Response time: 8 ms, Contrast ratio (typical): 1200:1, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Black

Key Highlights
  • Flat 165.1 cm (65") LED Direct-LED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 330 cd/m² 8 ms 1200:1
  • DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
  • Smart TV Internet TV Screen mirroring
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 300 x 400 mm
  • E 80 kWh 160 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Apple AirPlay 2 support
Yes
Audio (L/R) in
1
Audio decoders
DTS Virtual:X, DTS:X, Dolby AC4, Dolby MS12
Audio formats supported
AAC, FLAC, LPCM, MP3, MPEG, MPEG-1, MPEG-2, OPUS, Vorbis, WAV, WMA
Audio output channels
2.0 channels
Bluetooth
Yes
Bluetooth version
5.0
Built-in processor
Yes
Cables included
AC
Colour gamut standard
DCI-P3
Common interface Plus (CI+)
Yes
Composite video in
1
Contrast ratio (typical)
1200:1
Depth (with stand)
299 mm
Depth (without stand)
79 mm
Desktop stand
Yes
Digital signal format system
DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Display brightness
330 cd/m²
Display diagonal
165.1 cm (65")
Display diagonal (metric)
164 cm
Display resolution
3840 x 2160 pixels
Display technology
LED
Electronic Programme Guide (EPG)
Yes
Energy consumption (HDR) per 1000 hours
140 kWh
Energy consumption (SDR) per 1000 hours
80 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
E
Enhanced Audio Return Channel (eARC)
Yes
Equalizer
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Game features
Auto Low Latency Mode (ALLM), Game Bar, Variable Refresh Rate (VRR)
Game mode
Yes
HD type
4K Ultra HD
HDMI ports quantity
3
HDMI version
2.1
Headphone outputs
1
Height (with stand)
897 mm
Height (without stand)
840 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision, Filmmaker Mode, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG)
Hisense technologies (AV/TV)
4K AI Upscaler, Game Mode Plus, MEMC (Motion Estimation Motion Compensation), Quad Core 4k Processor
Hotel mode
Yes
Housing material
Metal, Plastic
Hybrid Broadcast Broadband TV (HbbTV)
Yes
Hybrid Broadcast Broadband TV (HbbTV) version
HbbTV 2.0.4
Image formats supported
BMP, GIF, JPEG, JPG, PNG
Internet TV
Yes
LED backlight
Yes
LED backlighting type
Direct-LED
Manual
Yes
Native aspect ratio
16:9
Native refresh rate
60 Hz
Number of speakers
2
Number of tuners
2 tuner(s)
On Screen Display (OSD)
Yes
Operating system installed
VIDAA
Operating system version
U8.5
Package depth
142 mm
Package height
997 mm
Package weight
22 kg
Package width
1649 mm
Panel mounting interface
300 x 400 mm
Parental control
Yes
PC Audio in
Yes
PC in (D-Sub)
No
Peak luminance ratio
75%
Power consumption (standby)
0.5 W
Power consumption (typical)
160 W
Power supply type
Internal
Processor
Quad Core/MT9603
Processor cores
4
Product colour
Black
Programming period
8 day(s)
Remote control included
Yes
Response time
8 ms
RMS rated power
20 W
Screen mirroring
Yes
Screen shape
Flat
Sleep timer
Yes
Smart modes
Dolby Vision, Filmmaker, VIDAA
Smart TV
Yes
Stand colour
Black
Stand depth
99.1 cm
Stand width
29.9 cm
Teletext function
Yes
Timeshift
Yes
Tuner type
Digital
USB 2.0 ports quantity
2
VESA mounting
Yes
Video apps
Amazon Prime Video, Disney+, Movistar, Netflix, YouTube
Video compression formats
AVI, FLV, MKV, MOV, MP4, TS, WEBM, WMV
Video formats supported
AV1, AVC, H.264, HEVC/H.265, MPEG1, MPEG2, MPEG4, VP8, VP9, WMV3
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Voice control
Yes
Voice guide
Yes
Web browser
Yes
Weight (with stand)
15.2 kg
Weight (without stand)
15 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Width (with stand)
1453 mm
Width (without stand)
1453 mm
Works with Amazon Alexa
Yes

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