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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black

Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
Hisense 32A5Q 81.3 cm (32 inch) Full HD Smart TV Wi-Fi Black
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R5,761
Hisense 32A5Q, 81.3 cm (32"), 1920 x 1080 pixels, QLED, Smart TV, Wi-Fi, Black Hisense 32A5Q. Display diagonal: 81.3 cm (32"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: QLED, Screen shape: Flat. Smart TV. Response time: 10 ms, Contrast ratio (typical): 1200:1, Na... Read More
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Stock Out Of Stock Code 358203 Brand HISENSE Model 20016449 Warranty 2 Years

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Estimated delivery Monday, October 19
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Hisense 32A5Q, 81.3 cm (32"), 1920 x 1080 pixels, QLED, Smart TV, Wi-Fi, Black

Hisense 32A5Q. Display diagonal: 81.3 cm (32"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: QLED, Screen shape: Flat. Smart TV. Response time: 10 ms, Contrast ratio (typical): 1200:1, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Black

Key Highlights
  • Flat 81.3 cm (32") QLED
  • Full HD 1920 x 1080 pixels 16:9
  • 10 ms 1200:1
  • DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
  • Smart TV Internet TV
  • Wi-Fi Ethernet LAN
  • High Dynamic Range (HDR) supported
  • VESA mounting 100 x 200 mm
  • F 27 kWh
Specifications
AC input voltage
100 - 240 V
Audio (L/R) in
1
Audio decoders
Dolby Atmos
Audio formats supported
AAC, FLAC, MP3, MPEG, OPUS, WAV, WMA
Audio Return Channel (ARC)
Yes
Bluetooth
No
Comb filter
3D
Common interface (CI)
Yes
Common interface Plus (CI+)
Yes
Common interface Plus (CI+) version
2.0
Contrast ratio (typical)
1200:1
Depth (with stand)
180 mm
Depth (without stand)
84 mm
Desktop stand
Yes
Digital signal format system
DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Display diagonal
81.3 cm (32")
Display diagonal (metric)
80 cm
Display resolution
1920 x 1080 pixels
Display technology
QLED
Energy consumption (HDR) per 1000 hours
40 kWh
Energy consumption (SDR) per 1000 hours
27 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Equalizer
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Game mode
Yes
HD type
Full HD
HDMI ports quantity
2
HDMI version
1.4
Height (with stand)
457 mm
Height (without stand)
430 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10 (HDR10)
Image formats supported
BMP, GIF, JPEG, PNG
Internet TV
Yes
Native aspect ratio
16:9
Native refresh rate
60 Hz
Noise reduction
Yes
Number of speakers
2
Operating system installed
VIDAA
Package depth
122 mm
Package height
457 mm
Package width
811 mm
Panel mounting interface
100 x 200 mm
Parental control
Yes
PC in (D-Sub)
No
Power consumption (max)
55 W
Power consumption (standby)
0.5 W
Product colour
Black
Remote control included
Yes
Response time
10 ms
RMS rated power
16 W
Screen shape
Flat
Smart TV
Yes
Stand depth
61.4 cm
Stand width
18 cm
Tuner type
Analog & digital
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
VESA mounting
Yes
Video formats supported
AVC, AVI, FLV, HEVC, MKV, MOV, MP4, MPEG, TS, WEBM, WMV
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
3.8 kg
Wi-Fi
Yes
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n)
Width (with stand)
726 mm
Width (without stand)
726 mm

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