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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Hama Power Pack PD20 20W 20000 mAh Power Bank with 2x USB-C, USB-A, Anthracite

Hama Power Pack PD20 20W 20000 mAh Power Bank with 2x USB-C, USB-A, Anthracite
Hama Power Pack PD20 20W 20000 mAh Power Bank with 2x USB-C, USB-A, Anthracite
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R912
Keep your devices charged anywhere with the Hama Power Pack PD20, a high-capacity 20000 mAh power bank delivering up to 20W fast charging via USB-C Power Delivery. Its anthracite housing contains a robust lithium polymer battery, capable of charging smartphones, tablets, and other USB-powered device... Read More
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Stock Out Of Stock Code 3329755 Brand HAMA Model 002017800000 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Keep your devices charged anywhere with the Hama Power Pack PD20, a high-capacity 20000 mAh power bank delivering up to 20W fast charging via USB-C Power Delivery. Its anthracite housing contains a robust lithium polymer battery, capable of charging smartphones, tablets, and other USB-powered devices multiple times. Equipped with two USB-C ports and one USB-A port, it supports simultaneous charging of up to three devices, making it an essential companion for travel, work, or emergencies.

Advantages

The PD20 supports Power Delivery (PD) and Quick Charge 3.0, ensuring rapid charging for compatible devices. The USB-C ports can output up to 20W each, while the USB-A port delivers up to 18W. With a total output of 3A, you can charge multiple devices efficiently. The built-in LED indicator shows remaining capacity at a glance. Comprehensive safety features protect against overcharging, overdischarging, short circuits, overcurrent, and overheating, ensuring reliable performance.

Suitable for

  • Smartphones and tablets with USB-C or USB-A charging
  • Travelers needing extended battery life
  • Professionals who require reliable power for multiple devices
  • Outdoor enthusiasts and emergency preparedness

Key specifications

  • Battery capacity: 20000 mAh (74 Wh)
  • Max output power: 20W
  • Ports: 2x USB-C (PD), 1x USB-A (QC 3.0)
  • USB-C output: 5V/3A, 9V/2.22A, 12V/1.67A (max 20W)
  • USB-A output: 5V/3A, 9V/2A, 12V/1.5A (max 18W)
  • USB-C input: 5V/3A, 9V/2A, 12V/1.5A (max 18W)
  • Recharge time: approx. 6.5 hours with 9V/2A charger
  • Safety: overcharge, overdischarge, short circuit, overcurrent, overtemperature protection

Recommendations

For reliable on-the-go power, pair the PD20 with a high-quality USB-C cable to maximize fast charging speeds.

Specifications
Brand
Hama
Cable Included
No
Case material
Plastic
Category
Power Bank
Circuit Protection
Overcharge, Overdischarge, Short Circuit, Overcurrent, Overtemperature
EAN
4047443554963
Material
Plastic
Maximum input voltage
12 V
Maximum Output Power
20 W
Model
Power Pack PD20
MPN
002017800000
Power Adapter and Power Supply Features
Power Delivery (PD), Quick Charge 3.0
Product colour
Anthracite
Product type
Power Bank
Special features
Power Delivery, Quick Charge 3.0, LED indicator, safety protections
Weight
0.361 kg
Price history over the last 6 months
Hama Power Pack PD20 20W 20000 mAh Power Bank with 2x USB-C, USB-A, Anthracite
Current
R912
Lowest
R881
Highest
R912
Change 24H
+R21   +2%
Week
+R28   +3%
Month
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