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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Gorenje HZS28862 RK4182PS4 RL_PRIL, 269 L, N-ST, 39 dB, 3.2 kg/24h, E, Grey

Gorenje HZS28862 RK4182PS4 RL_PRIL, 269 L, N-ST, 39 dB, 3.2 kg/24h, E, Grey
Gorenje HZS28862 RK4182PS4 RL_PRIL, 269 L, N-ST, 39 dB, 3.2 kg/24h, E, Grey
Gorenje HZS28862 RK4182PS4 RL_PRIL, 269 L, N-ST, 39 dB, 3.2 kg/24h, E, Grey
Gorenje HZS28862 RK4182PS4 RL_PRIL, 269 L, N-ST, 39 dB, 3.2 kg/24h, E, Grey
Gorenje HZS28862 RK4182PS4 RL_PRIL, 269 L, N-ST, 39 dB, 3.2 kg/24h, E, Grey
Gorenje HZS28862 RK4182PS4 RL_PRIL, 269 L, N-ST, 39 dB, 3.2 kg/24h, E, Grey
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R29,090
Gorenje HZS28862 RK4182PS4 RL_PRIL, 269 L, N-ST, 39 dB, 3.2 kg/24h, E, Grey Gorenje HZS28862 RK4182PS4 RL_PRIL. Total net capacity: 269 L. Door hinge: Right. Climate class: N-ST, Noise level: 39 dB. Fridge net capacity: 198 L, Fridge interior light, Fridge number of shelves/baskets: 3, Number of ve... Read More
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Stock Out Of Stock Code 102538 Brand GORENJE Model 20001372 Warranty 2 Years

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Estimated delivery Thursday, October 15
You will be kept updated through our detailed tracking system
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Gorenje HZS28862 RK4182PS4 RL_PRIL, 269 L, N-ST, 39 dB, 3.2 kg/24h, E, Grey

Gorenje HZS28862 RK4182PS4 RL_PRIL. Total net capacity: 269 L. Door hinge: Right. Climate class: N-ST, Noise level: 39 dB. Fridge net capacity: 198 L, Fridge interior light, Fridge number of shelves/baskets: 3, Number of vegetable drawers: 1. Freezer net capacity: 71 L, Freezing capacity: 3.2 kg/24h. Energy efficiency class: E, Annual energy consumption: 210 kWh. Product colour: Grey

Key Highlights
  • Grey Freestanding 269 L
  • 198 L LED Fridge interior light
  • 71 L Bottom-placed 4* 3.2 kg/24h
  • E 210 kWh C 39 dB
Specifications
AC input frequency
50 Hz
AC input voltage
220-240 V
Adjustable feet
Yes
Annual energy consumption
210 kWh
Appliance placement
Freestanding
Automatic defrost (freezer)
No
Automatic defrost (fridge)
Yes
Built-in display
No
Castor wheels
Yes
Climate class
N-ST
Compliance certificates
CE
Connected load
90 W
Cord length
1.7 m
Depth
557 mm
Door hinge
Right
Door open alarm
No
Egg tray
Yes
Energy efficiency class
E
Energy efficiency index (EEI)
100
Energy efficiency scale
A to G
Energy usage
0.559 kWh/24h
Freezer gross capacity
77 L
Freezer interior light
No
Freezer net capacity
71 L
Freezer number of shelves/baskets
3
Freezer position
Bottom-placed
Freezing capacity
3.2 kg/24h
Fridge door balconies
4
Fridge gross capacity
200 L
Fridge interior light
Yes
Fridge net capacity
198 L
Fridge number of shelves/baskets
3
Height
1800 mm
Housing material
Steel
Ice cube tray
Yes
Icemaker
No
Lamp type
LED
Maximum operating temperature
38 °C
Minimum operating temperature
16 °C
Noise emission class
C
Noise level
39 dB
Number of adjustable shelves
3
Number of compressors
1
Number of egg trays
2
Number of removable shelves
3
Number of temperature zones
2
Number of vegetable drawers
1
Package depth
580 mm
Package height
1869 mm
Package weight
58 kg
Package width
580 mm
Power plug type
Type F
Product colour
Grey
Refrigerating medium
R600a
Reversible doors
Yes
Shelves material
Glass
Star rating
4*
Storage time during power failure
11 h
Total gross capacity
277 L
Total net capacity
269 L
Weight
53 kg
Width
550 mm
Width with door open
96.6 cm

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