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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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GoGEN PB400001 Power Bank 40000 mAh USB-C PD 20W Black

GoGEN PB400001 Power Bank 40000 mAh USB-C PD 20W Black
GoGEN PB400001 Power Bank 40000 mAh USB-C PD 20W Black
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R1,156
The GoGEN PB400001 redefines portable power with a massive 40000 mAh capacity, enough to charge a smartphone over ten times or a tablet multiple times. Unlike typical power banks that compromise on output, this model combines Power Delivery and Quick Charge 3.0 to rapidly charge a wide range of devi... Read More
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Stock Out Of Stock Code 3369444 Brand GOGEN Model GOG-PB400001B Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The GoGEN PB400001 redefines portable power with a massive 40000 mAh capacity, enough to charge a smartphone over ten times or a tablet multiple times. Unlike typical power banks that compromise on output, this model combines Power Delivery and Quick Charge 3.0 to rapidly charge a wide range of devices, from phones to laptops, all while supporting simultaneous charging of up to three devices.

Highlights

  • Enormous 40000 mAh Li-Polymer battery (148 Wh) for extended trips and heavy use.
  • USB-C Power Delivery 20W output for fast charging compatible devices.
  • Dual USB-A Quick Charge 3.0 ports, each delivering up to 18W.
  • Charge three devices simultaneously with combined output.
  • LED battery level indicator for easy monitoring.
  • Comprehensive safety protection against overcharge, overdischarge, overcurrent, and short circuit.

In daily use

Whether you're traveling, working remotely, or facing a power outage, the PB400001 keeps your essential electronics running. Its robust plastic housing withstands daily wear, while the compact design fits easily into a backpack or carry-on. Recharge the power bank via USB-C or Micro USB, and use the LED indicator to know exactly when it's ready for your next adventure.

Full specifications

  • Battery capacity: 40000 mAh / 148 Wh
  • Battery type: Li-Polymer
  • USB-C output: 20W (5V/3A, 9V/2.22A, 12V/1.67A)
  • USB-A output 1: 18W (5V/3A, 9V/2A, 12V/1.5A) QC 3.0
  • USB-A output 2: 18W (5V/3A, 9V/2A, 12V/1.5A) QC 3.0
  • USB-C input: 18W (5V/3A, 9V/2A, 12V/1.5A)
  • Micro USB input: 18W (5V/2A, 9V/2A, 12V/1.5A)
  • Fast charging technologies: Power Delivery (PD), Quick Charge (QC 3.0)
  • Simultaneous charging: Yes
  • Battery level indicator: LED
  • Material: Plastic
  • Colour: Black
  • Safety features: Overcharge, overdischarge, overcurrent, short circuit protection

Final note

For users who demand maximum capacity and versatile fast charging, the GoGEN PB400001 is a reliable companion that ensures your devices stay powered wherever you go.

Specifications
Brand
GoGEN
Cable Included
No
Category
Power Bank
Circuit Protection
Overcharge, overdischarge, overcurrent, short circuit protection
EAN
8590393347698
Material
Plastic
Maximum Output Power
20 W
Model
PB400001
MPN
GOG-PB400001B
Power Adapter and Power Supply Features
USB-C PD, USB-A QC 3.0
Product colour
Black
Product type
Power Bank
Special features
Power Delivery, Quick Charge 3.0, LED indicator, simultaneous charging
Weight
1.24 kg
Price history over the last 6 months
GoGEN PB400001 Power Bank 40000 mAh USB-C PD 20W Black
Current
R1,156
Lowest
R894
Highest
R1,156
Change 24H
+R260   +29%
Week
+R262   +29%
Month
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