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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Dudao K12Pro 22.5W PD 20000mAh USB-A USB-C Power Bank Black

Dudao K12Pro 22.5W PD 20000mAh USB-A USB-C Power Bank Black
Dudao K12Pro 22.5W PD 20000mAh USB-A USB-C Power Bank Black
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R404
The Dudao K12Pro is a high-capacity 20000mAh power bank with 22.5W fast charging support via USB-C Power Delivery and USB-A Quick Charge. Its sleek black design and LED indicator make it a reliable companion for charging smartphones, tablets, and other devices on the go.AdvantagesWith a large 20000m... Read More
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Stock Out Of Stock Code 3054372 Brand DUDAO Model 6977196683895 Warranty 2 Years

Shipping & Returns

The Dudao K12Pro is a high-capacity 20000mAh power bank with 22.5W fast charging support via USB-C Power Delivery and USB-A Quick Charge. Its sleek black design and LED indicator make it a reliable companion for charging smartphones, tablets, and other devices on the go.

Advantages

With a large 20000mAh capacity, the K12Pro can charge a smartphone multiple times. The 22.5W total output ensures fast charging for compatible devices. Dual ports (USB-A and USB-C) allow simultaneous charging of two devices. Built-in safety protections guard against overcharge, overdischarge, overcurrent, and short circuits.

Suitable for

  • Smartphones and tablets
  • Bluetooth headphones and speakers
  • Portable gaming consoles
  • Travel and outdoor use

Key specifications

  • Battery capacity: 20000 mAh / 74 Wh
  • Battery type: Lithium Polymer (Li-Po)
  • USB-C input: 5V/3A, 9V/2A, 12V/1.5A (18W max)
  • USB-C output: 5V/3A, 9V/2.22A, 12V/1.67A (20W max)
  • USB-A output: 4.5V/5A, 5V/4.5A, 9V/2A, 12V/1.5A (22.5W max)
  • Total output (simultaneous): 5V/3A
  • Fast charging: Power Delivery (PD), Quick Charge (QC)
  • Material: ABS + PC
  • Color: Black
  • Display: LED indicator
  • Charging time: approx. 5-7 hours (with 18W PD charger)

Recommendations

For optimal performance, use a USB-C to USB-C cable with Power Delivery support. The power bank is compatible with most devices that charge via USB.

Specifications
Brand
Dudao
Category
Power Bank
Circuit Protection
Overcharge, Overdischarge, Overcurrent, Short Circuit Protection
EAN
6977196683895
External Color
Black
Material
ABS + PC
Maximum Output Power
22.5 W
Model
K12Pro
MPN
6977196683895
Product colour
Black
Product type
Power Bank
Special features
Fast charging, LED indicator, overcharge protection
Weight
0.41 kg
Price history over the last 6 months
Dudao K12Pro 22.5W PD 20000mAh USB-A USB-C Power Bank Black
Current
R404
Lowest
R381
Highest
R404
Change 24H
+R17   +4%
Week
+R23   +6%
Month
+R19   +5%

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