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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CANYON mouse M-10 Wired White Lavender

CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
CANYON mouse M-10 Wired White Lavender
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R242
CANYON mouse M-10 Wired White Lavender The CANYON mouse M-10 Wired White Lavender is a desktop mouse from Canyon. Highlights include a white finish, package type of Retail and material of Plastic. Specifications Backlight: No Button Lifetime: 3 000 000 clicks Cable Included: USB-A (Built-in) Cable ... Read More
Out Of Stock
Add to Wish List Compare this Product
Stock Out Of Stock Code 369145 Brand CANYON Model CNE-CMS10WL Warranty 2 Years

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CANYON mouse M-10 Wired White Lavender

The CANYON mouse M-10 Wired White Lavender is a desktop mouse from Canyon. Highlights include a white finish, package type of Retail and material of Plastic.

Specifications

  • Backlight: No
  • Button Lifetime: 3 000 000 clicks
  • Cable Included: USB-A (Built-in)
  • Cable Length: 1.5 m
  • Commercial Name: CANYON mouse M-10 Wired Dark grey
  • Connectivity Technology: Wired
  • Depth (mm): 115 mm
  • Device Location: External
  • External Color: White Lavender
  • Form Factor: Standard
  • Grip: Ambidextrous
  • Height (mm): 40 mm
  • Interface: USB Type A
  • Mouse Features: Scrolling WheelLightweightLow-friction Base Coating
  • Movement Resolution: 1000 dpi
  • Nominal Weight: 0.1 kg
  • Number of Buttons: 3
  • Package Style: Colorbox
  • Pointing Device Technology: Optical
  • Product colour: White
  • Requires Operating System: Apple Mac OS ; Microsoft Windows
  • Retail Packaging Net Weight Carton: 0.03 kg
  • Width (mm): 65 mm

Genuine Canyon product — MPN: CNE-CMS10WL · EAN: 5291485015114.

Specifications
Backlight
No
Box Height (mm)
380 mm
Box Length (mm)
445 mm
Box Weight Brutto (kg)
9.3 kg
Box Width (mm)
285 mm
Brand
Canyon
Button Lifetime
3 000 000 clicks
Cable Included
USB-A (Built-in)
Cable length
1.5 m
Carton weight (kg)
9.3 kg
Category
Desktop Mouse
Color box dimensions (mm)
42x126x87 mm
Commercial Name
CANYON mouse M-10 Wired Dark grey
Connectivity technology
Wired
Depth (mm)
115 mm
Device Location
External
Dimensions of pallet (by air)
1000x1290x1200 mm
Dimensions of pallet (by sea)
1000x2050x1200 mm
EAN
5291485015114
EAN Code
5291485015114
External Color
White Lavender
Form factor
Standard
Grip
Ambidextrous
Height (mm)
40 mm
Interface
USB Type A
Material
Plastic
Model
CNE-CMS10WL
Mouse Features
Scrolling WheelLightweightLow-friction Base Coating
Movement resolution
1000 dpi
MPN
CNE-CMS10WL
Nominal Weight
0.1 kg
Number of buttons
3
Pack Height (mm)
126 mm
Pack Length (mm)
87 mm
Pack Weight Brutto (kg)
0.11 kg
Pack Weight Netto (kg)
0.08 kg
Pack Width (mm)
42 mm
Package Style
Colorbox
Package type
Retail
Packs in Box
80
Pieces in pack
1
Pointing Device Technology
Optical
Product colour
White
Product type
Cable
Quantity of the boxes per pallet (by air)(pcs)
24
Quantity of the boxes per pallet (by sea)(pcs)
40
Quantity of the packs per pallet (by air)(pcs)
1920
Quantity of the packs per pallet (by sea)(pcs)
3200
Requires Operating System
Apple Mac OS
Retail Packaging Net Weight Carton
0.03 kg
Retail Packaging Net Weight Plastic
0 kg
Single pack gross weight (kg)
0.11 kg
Size
65 mm
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
65 mm
Price history over the last 6 months
CANYON mouse M-10 Wired White Lavender
Current
R242
Lowest
R218
Highest
R245
Change 24H
+R22   +10%
Week
+R22   +10%
Month
+R22   +10%

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