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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Candy Idea FIDC N502 65 L Black

Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
Candy Idea FIDC N502 65 L Black
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R11,559
Candy Idea FIDC N502, Medium, Electric, 65 L, 65 L, Fan-assisted, Built-in Candy Idea FIDC N502. Oven size: Medium, Oven type: Electric, Total oven(s) interior capacity: 65 L. Appliance placement: Built-in, Product colour: Black, Control type: Rotary. Timer type: Digital. Energy efficiency class: A... Read More
Out Of Stock
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Stock Out Of Stock Code 1713664 Brand CANDY Model 33703477 Warranty 2 Years

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Estimated delivery Thursday, October 15
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Candy Idea FIDC N502, Medium, Electric, 65 L, 65 L, Fan-assisted, Built-in

Candy Idea FIDC N502. Oven size: Medium, Oven type: Electric, Total oven(s) interior capacity: 65 L. Appliance placement: Built-in, Product colour: Black, Control type: Rotary. Timer type: Digital. Energy efficiency class: A, Energy consumption (conventional): 0.98 kWh, Energy consumption (forced convection): 0.78 kWh. Installation compartment width: 56 cm, Installation compartment depth: 56 cm, Installation compartment height: 58.5 cm

Key Highlights
  • Electric 65 L Black
  • Convection cooking Grill
  • Number of cooking programs: 5
  • Control type: Rotary
  • Energy efficiency class: A
Specifications
Adjustable thermostat
Yes
Appliance placement
Built-in
Baking tray 1 depth
4 cm
Bread making capability
No
Built-in display
No
Cleaning type
Not applicable
Control position
Front
Control type
Rotary
Convection cooking
Yes
Country of origin
Italy
Depth
568 mm
Door hinge
Down
Door material
Glass
Energy consumption (conventional)
0.98 kWh
Energy consumption (forced convection)
0.78 kWh
Energy efficiency class
A
Energy efficiency class (old)
A
Energy efficiency index (EEI)
95.1
Energy efficiency scale
A+++ to D
Food probe
No
Grill
Yes
Handle colour
Black
Height
595 mm
Installation compartment depth
56 cm
Installation compartment height
58.5 cm
Installation compartment width
56 cm
Interior light
Yes
Knobs colour
Black
LED indicators
Yes
Microwave cooking
No
Number of baking trays
1
Number of cooking programs
5
Number of grids
2
Number of ovens
1
Oven cooking method
Fan-assisted
Oven defrost function
No
Oven net capacity
65 L
Oven size
Medium
Oven type
Electric
Package depth
646 mm
Package height
665 mm
Package weight
26.9 kg
Package width
620 mm
Pizza making function
No
Product colour
Black
Rotisserie
No
Self-cleaning
No
Soft closing door
No
Steam cooking
No
Steam cooking modes
Not supported
Telescopic rail included
No
Timer type
Digital
Total oven(s) interior capacity
65 L
Warranty period
2 year(s)
Weight
25.2 kg
Wi-Fi controlled
No
Width
595 mm

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