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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)

Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
Candy Idea CID 30/1 Black Built-in 30 cm Zone induction hob 2 zone(s)
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R3,640
Candy Idea CID 30/1, Black, Built-in, 30 cm, Zone induction hob, Glass, 2 zone(s) Candy Idea CID 30/1. Product colour: Black, Appliance placement: Built-in, Hob width size: 30 cm. Control type: Touch, Control position: Front. Connected load (electric): 3500 W, AC input voltage: 220-240 V, AC input ... Read More
Out Of Stock
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Stock Out Of Stock Code 106459 Brand CANDY Model 33803570 Warranty 2 Years

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Estimated delivery Thursday, October 15
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Candy Idea CID 30/1, Black, Built-in, 30 cm, Zone induction hob, Glass, 2 zone(s)

Candy Idea CID 30/1. Product colour: Black, Appliance placement: Built-in, Hob width size: 30 cm. Control type: Touch, Control position: Front. Connected load (electric): 3500 W, AC input voltage: 220-240 V, AC input frequency: 50-60 Hz. Width: 288 mm, Depth: 520 mm, Height: 56 mm. Package width: 392 mm, Package depth: 610 mm, Package height: 115 mm

Key Highlights
  • Black 30 cm Built-in
  • 2 zone(s) Glass Zone induction hob
  • Built-in display Timer Residual heat indicator Auto power off
  • Control type: Touch
Specifications
AC input frequency
50-60 Hz
AC input voltage
220-240 V
Accidental start up protection
Yes
Anti-scratch coating
No
Appliance placement
Built-in
Auto power off
Yes
Boost function
Yes
Bridge function
No
Built-in display
Yes
Built-in hood
No
Connected load (electric)
3500 W
Control panel colour
Black
Control position
Front
Control type
Touch
Cooking zone 1 boost
2000 W
Cooking zone 1 diameter
180 mm
Cooking zone 1 position
Rear
Cooking zone 1 power
1800 W
Cooking zone 1 power source
Electric
Cooking zone 1 shape
Round
Cooking zone 1 type
Large
Cooking zone 2 boost
1500 W
Cooking zone 2 diameter
160 mm
Cooking zone 2 position
Front
Cooking zone 2 power
1300 W
Cooking zone 2 shape
Round
Cooking zone 2 type
Regular
Cooking zone 3 type
Not applicable
Cooking zone 4 type
Not applicable
Cooking zone 5 type
Not applicable
Cooking zone 6 type
Not applicable
Cooking zone 7 type
Not applicable
Cord length
1.6 m
Country of origin
Italy
Depth
520 mm
Electronic ignition
No
Fish burner
No
Flame failure device
No
Flexible cooking zone
No
Height
56 mm
Hob cover
No
Hob type
Zone induction hob
Hob width size
30 cm
Installation compartment depth
50 cm
Installation compartment height
5.2 cm
Installation compartment width
26.8 cm
Number of boosters
2
Number of cooking zones
2 zone(s)
Number of electric cooking zones
2 zone(s)
Number of gas cooking zones
0 zone(s)
Number of power levels
9
Overflow protection
Yes
Overheat protection
Yes
Package depth
610 mm
Package height
115 mm
Package weight
6 kg
Package width
392 mm
Pan detection
Yes
Pan support material
Glass
Power management
Yes
Product colour
Black
Residual heat indicator
Yes
Timer
Yes
Top surface type
Glass
Warranty period
2 year(s)
Weight
5 kg
Wi-Fi controlled
No
Width
288 mm

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