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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel

Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
Bosch Serie 4 KGN492IAF fridge-freezer Freestanding 440 L Stainless steel
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R65,768
Bosch Serie 4 KGN492IAF, 440 L, SN-T, 11.5 kg/24h, A, Fresh zone compartment, Stainless steel Bosch Serie 4 KGN492IAF. Total net capacity: 440 L. Door hinge: Right. Climate class: SN-T, Noise level: 29 dB. Fridge net capacity: 311 L, No Frost (fridge), Multi-Airflow system (fridge), Fridge interior... Read More
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Stock Out Of Stock Code 1722875 Brand BOSCH Model KGN492IAF Warranty 2 Years

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Estimated delivery Wednesday, October 21
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Bosch Serie 4 KGN492IAF, 440 L, SN-T, 11.5 kg/24h, A, Fresh zone compartment, Stainless steel

Bosch Serie 4 KGN492IAF. Total net capacity: 440 L. Door hinge: Right. Climate class: SN-T, Noise level: 29 dB. Fridge net capacity: 311 L, No Frost (fridge), Multi-Airflow system (fridge), Fridge interior light. Freezer net capacity: 129 L, Freezing capacity: 11.5 kg/24h, No Frost (freezer). Fresh zone compartment. Energy efficiency class: A, Annual energy consumption: 122 kWh. Product colour: Stainless steel

Key Highlights
  • Stainless steel Freestanding 440 L
  • 311 L No Frost (fridge) Multi-Airflow system (fridge) LED Fridge interior light
  • 129 L Bottom-placed No Frost (freezer) 4* 11.5 kg/24h
  • A 122 kWh A 29 dB
Specifications
AC input frequency
50 Hz
AC input voltage
220-240 V
Adjustable shelves
Yes
Annual energy consumption
122 kWh
Anti-bacterial compartment
No
Appliance placement
Freestanding
Automatic defrost (freezer)
Yes
Automatic defrost (fridge)
Yes
Bosch technologies (food storage)
Multi Airflow, NoFrost, Perfect Fit, VitaFresh XXL
Bottle rack
Yes
Built-in display
No
Climate class
SN-T
Control type
Touch
Cooling system
Dynamic (fan-assisted)
Cord length
2.31 m
Current
10 A
Depth
667 mm
Door hinge
Right
Door open alarm
Yes
Egg tray
No
Electronic control
Yes
Energy efficiency class
A
Energy efficiency index (EEI)
41
Energy efficiency scale
A to G
Fast freeze function
Yes
Fingerprint resistant
Yes
Freezer net capacity
129 L
Freezer number of shelves/baskets
3
Freezer position
Bottom-placed
Freezing capacity
11.5 kg/24h
Fresh zone compartment
Yes
Fridge door balconies
4
Fridge interior light
Yes
Fridge net capacity
311 L
Fridge number of shelves/baskets
5
Height
2030 mm
Holiday function
No
Ice cube tray
Yes
Icemaker
No
Lamp type
LED
Maximum operating temperature
43 °C
Middle compartment
No
Minimum operating temperature
10 °C
Multi-Airflow system (fridge)
Yes
No Frost (freezer)
Yes
No Frost (fridge)
Yes
Noise emission class
A
Noise level
29 dB
Number of compressors
1
Number of doors
2 door(s)
Number of vegetable drawers
1
Package depth
780 mm
Package height
2095 mm
Package weight
85.2 kg
Package width
760 mm
Product colour
Stainless steel
Recessed handle(s)
Yes
Reversible doors
Yes
Shelves material
Glass
Star rating
4*
Storage time during power failure
24 h
Super Cool function
Yes
Total net capacity
440 L
Warranty period
2 year(s)
Water dispenser
No
Water supply type
Not supported
Weight
68.4 kg
Width
700 mm

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