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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Bosch Serie 4 HQG572EB3 oven 71 L Black

Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
Bosch Serie 4 HQG572EB3 oven 71 L Black
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R18,893
Bosch Serie 4 HQG572EB3, Medium, Electric, 71 L, 71 L, Combi steam, 30 - 275 °C Bosch Serie 4 HQG572EB3. Oven size: Medium, Oven type: Electric, Total oven(s) interior capacity: 71 L. Appliance placement: Built-in, Product colour: Black, Control type: Touch. Clock type: Electronic, LED indicators: ... Read More
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Stock Out Of Stock Code 105247 Brand BOSCH Model HQG572EB3 Warranty 2 Years

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Estimated delivery Thursday, October 15
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Bosch Serie 4 HQG572EB3, Medium, Electric, 71 L, 71 L, Combi steam, 30 - 275 °C

Bosch Serie 4 HQG572EB3. Oven size: Medium, Oven type: Electric, Total oven(s) interior capacity: 71 L. Appliance placement: Built-in, Product colour: Black, Control type: Touch. Clock type: Electronic, LED indicators: Heating. Energy efficiency class: A+, Energy consumption (conventional): 0.94 kWh, Energy consumption (forced convection): 0.69 kWh. Lamps quantity: 1 lamp(s), Lamp type: Halogen

Key Highlights
  • Electric 71 L Black
  • Grill Steam cooking
  • Number of cooking programs: 8
  • Self-cleaning Pyrolytic
  • Built-in display LED Control type: Touch
  • Bluetooth
  • Child lock
  • Energy efficiency class: A+
Specifications
3D hot air
Yes
AC input frequency
50-60 Hz
AC input voltage
220-240 V
Appliance placement
Built-in
Baking stone
Yes
Baking tray
Yes
Bluetooth
Yes
Bosch technologies (cooking)
3D Hot Air, Air Fry Function, Autopilot, AutoPilot 10
Bread making capability
Yes
Built-in display
Yes
Child lock
Yes
Cleaning technology
Hydrolytic
Cleaning type
Pyrolytic
Clock type
Electronic
Connected load
3600 W
Control panel material
Glass
Control position
Front
Control type
Touch
Cool door
Yes
Cooling fan
Yes
Cord length
1.2 m
Current
16 A
Depth
548 mm
Display type
LED
Door hinge
Down
Door material
Glass
Energy consumption (conventional)
0.94 kWh
Energy consumption (forced convection)
0.69 kWh
Energy efficiency class
A+
Energy efficiency index (EEI)
81.2
Energy efficiency scale
A+++ to D
Fast heat
Yes
Grill
Yes
Grill grid included
Yes
Grill plate
Yes
Grill type
Infrared grill
Handle colour
Black
Height
595 mm
Installation compartment depth
55 cm
Installation compartment height
59.5 cm
Installation compartment height (min)
58.5 cm
Installation compartment width
56.8 cm
Installation compartment width (min)
56 cm
Integrated clock
Yes
Interior light
Yes
Interior material
Enamel
Lamp type
Halogen
Lamps quantity
1 lamp(s)
LED indicators
Heating
Number of cooking programs
8
Number of ovens
1
Number of shelf positions
5
Number of steam cooking containers
1
Oven cooking method
Combi steam
Oven door opening
Drop down opening
Oven net capacity
71 L
Oven size
Medium
Oven thermostat range
30 - 275 °C
Oven type
Electric
Package depth
690 mm
Package height
675 mm
Package width
660 mm
Pizza making function
Yes
Pizza pan included
Yes
Power plug type
Type F
Product colour
Black
Self-cleaning
Yes
Soft closing door
Yes
Steam cooking
Yes
Telescopic rail included
Yes
Top and bottom heating
Yes
Total oven(s) interior capacity
71 L
Warranty period
2 year(s)
Weight
37.5 kg
Width
594 mm

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