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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Bosch PKF631FP3E hob Black Built-in 60 cm Ceramic hob 4 zone(s)

Bosch PKF631FP3E hob Black Built-in 60 cm Ceramic hob 4 zone(s)
Bosch PKF631FP3E hob Black Built-in 60 cm Ceramic hob 4 zone(s)
Bosch PKF631FP3E hob Black Built-in 60 cm Ceramic hob 4 zone(s)
Bosch PKF631FP3E hob Black Built-in 60 cm Ceramic hob 4 zone(s)
Bosch PKF631FP3E hob Black Built-in 60 cm Ceramic hob 4 zone(s)
Bosch PKF631FP3E hob Black Built-in 60 cm Ceramic hob 4 zone(s)
Bosch PKF631FP3E hob Black Built-in 60 cm Ceramic hob 4 zone(s)
Bosch PKF631FP3E hob Black Built-in 60 cm Ceramic hob 4 zone(s)
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R5,608
Bosch PKF631FP3E, Black, Built-in, 60 cm, Ceramic hob, Glass-ceramic, 4 zone(s) Bosch PKF631FP3E. Product colour: Black, Appliance placement: Built-in, Hob width size: 60 cm. Control type: Touch, Control position: Front, Display type: LED. Connected load (electric): 6900 W, AC input voltage: 220 - ... Read More
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Stock Out Of Stock Code 98553 Brand BOSCH Model PKF631FP3E Warranty 2 Years

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Estimated delivery Thursday, October 15
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Bosch PKF631FP3E, Black, Built-in, 60 cm, Ceramic hob, Glass-ceramic, 4 zone(s)

Bosch PKF631FP3E. Product colour: Black, Appliance placement: Built-in, Hob width size: 60 cm. Control type: Touch, Control position: Front, Display type: LED. Connected load (electric): 6900 W, AC input voltage: 220 - 240 V, AC input frequency: 50/60 Hz. Bosch technologies (cooking): DirectSelect. Width: 592 mm, Depth: 522 mm, Height: 45 mm

Key Highlights
  • Black 60 cm Built-in
  • 4 zone(s) Glass-ceramic Ceramic hob
  • Built-in display Timer Residual heat indicator Child lock
  • Control type: Touch
Specifications
AC input frequency
50/60 Hz
AC input voltage
220 - 240 V
Appliance placement
Built-in
Auto-off timer cooks food safely
Yes
Boost function
Yes
Bosch technologies (cooking)
DirectSelect
Built-in display
Yes
Built-in hood
No
Child lock
Yes
Connected load (electric)
6900 W
Control panel colour
Black
Control position
Front
Control type
Touch
Cooking zone 1 diameter
145 mm
Cooking zone 1 position
Left front
Cooking zone 1 power
1200 W
Cooking zone 1 power source
Electric
Cooking zone 1 shape
Round
Cooking zone 1 type
Radiant
Cooking zone 2 diameter
120/210 mm
Cooking zone 2 position
Left rear
Cooking zone 2 power
750 W
Cooking zone 2 power source
Electric
Cooking zone 2 shape
Round
Cooking zone 2 type
Radiant
Cooking zone 3 diameter
145 mm
Cooking zone 3 position
Right rear
Cooking zone 3 power
1200 W
Cooking zone 3 power source
Electric
Cooking zone 3 shape
Round
Cooking zone 3 type
Radiant
Cooking zone 4 boost
2300 W
Cooking zone 4 diameter
180 mm
Cooking zone 4 position
Right front
Cooking zone 4 power
2000 W
Cooking zone 4 power source
Electric
Cooking zone 4 shape
Round
Cooking zone 4 type
Radiant
Depth
522 mm
Display type
LED
Edge profile
Bevel
Flexible cooking zone
Yes
Frame form
Front bevel
Frame type
Frameless
Height
45 mm
Hob cover
No
Hob type
Ceramic hob
Hob width size
60 cm
Installation compartment depth (max)
50 cm
Installation compartment depth (min)
49 cm
Installation compartment height
4.5 cm
Installation compartment width
56 cm
Number of boosters
1
Number of cooking zones
4 zone(s)
Number of electric cooking zones
4 zone(s)
Number of flexible cooking zones
2 zone(s)
Number of gas cooking zones
0 zone(s)
Number of power levels
17
Number of simultaneously used cooking zones
4
Package depth
590 mm
Package height
100 mm
Package weight
8.3 kg
Package width
750 mm
Pan support material
Glass
Power consumption
191.3 Wh/kg
Power plug type
No plug
Product colour
Black
Quick start
No
Residual heat indicator
Yes
Timer
Yes
Timer type
Digital
Top surface type
Glass-ceramic
Weight
7.6 kg
Wi-Fi controlled
No
Width
592 mm
Worktop thickness (min)
1.6 cm

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