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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Baseus EnerFill FM11 Ultra-Mini 10000 mAh 22.5W Power Bank Black

Baseus EnerFill FM11 Ultra-Mini 10000 mAh 22.5W Power Bank Black
Baseus EnerFill FM11 Ultra-Mini 10000 mAh 22.5W Power Bank Black
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R628
The Baseus EnerFill FM11 Ultra-Mini is a compact and powerful 10000 mAh power bank designed for on-the-go charging. With 22.5W fast charging support and dual output ports, it can quickly charge your smartphones, tablets, and other USB devices. Its ultra-mini form factor makes it easy to carry in you... Read More
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Stock Out Of Stock Code 3048473 Brand BASEUS Model 6932172690434 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Baseus EnerFill FM11 Ultra-Mini is a compact and powerful 10000 mAh power bank designed for on-the-go charging. With 22.5W fast charging support and dual output ports, it can quickly charge your smartphones, tablets, and other USB devices. Its ultra-mini form factor makes it easy to carry in your pocket or bag.

Advantages

Ultra-compact design for maximum portability; 22.5W fast charging via USB-A and 20W via USB-C; supports multiple fast charging protocols including PD3.0, QC3.0, SCP, FCP, and AFC; built-in safety protections for reliable charging.

Suitable for

  • Smartphones (iPhone, Samsung, Huawei, Xiaomi, etc.)
  • Tablets and small electronics
  • Travel, daily commute, and emergency backup

Key specifications

  • Battery Capacity: 10000 mAh / 37Wh
  • Rated Capacity: 5800 mAh (5V/3A)
  • USB-C Input: 18W Max (5V/3A, 9V/2A)
  • USB-C Output: 20W Max (5V/3A, 9V/2.22A, 12V/1.5A)
  • USB-A Output: 22.5W Max (4.5V/5A, 5V/4.5A, 5V/3A, 9V/2A, 12V/1.5A)
  • Total Output: 5V/3A (15W) when both ports used
  • Battery Type: Lithium Polymer
  • Material: ABS + PC
  • Colour: Black
  • Safety: Overcharge, Over-discharge, Overcurrent, Short Circuit, Over-temperature Protection
  • Display: LED indicator for battery level

Recommendations

For best performance, use a USB-C to USB-C cable for PD fast charging. The power bank supports pass-through charging but it is recommended to charge devices separately for optimal safety.

Specifications
Brand
Baseus
Category
Power Bank
Circuit Protection
Overcharge, Over-discharge, Overcurrent, Short Circuit, Over-temperature Protection
EAN
6932172690434
Material
ABS + PC
Maximum Output Power
22.5W
Model
EnerFill FM11
MPN
6932172690434
Product colour
Black
Product type
Power Bank
Special features
Ultra-Mini, Fast Charging 22.5W, PD3.0, QC3.0, SCP, FCP, AFC, LED Indicator
Weight
0.18 kg
Price history over the last 6 months
Baseus EnerFill FM11 Ultra-Mini 10000 mAh 22.5W Power Bank Black
Current
R628
Lowest
R576
Highest
R640
Change 24H
+R13   +2%
Week
+R52   +9%
Month
+R47   +8%

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